Key information:

• Delivery times: Orders are typically delivered within 3–10 business days (Monday to Friday) after dispatch.
  
• Shipping costs: Free shipping on all orders.

Which Countries Do We Ship To?
We currently ship within Australia only.

Delivery Times:
Orders are processed within 1 business day after being placed. Once dispatched, delivery generally takes 3–10 business days, depending on your location.

Delivery timeframes are estimates only and may vary due to factors outside our control.

Shipping Costs:
Shipping is free on all orders.

Order Canceling:
If you wish to cancel your order, please contact our customer service team as soon as possible after placing your order. We will confirm whether the order can be cancelled. Once an order has been processed or dispatched, cancellation may no longer be possible.

Delayed Orders:
If your order has not arrived within the estimated delivery timeframe, please allow an additional two business days and ensure you have checked your tracking information. If your order still has not arrived, please contact us with your order number so we can assist.

Orders That Are Damaged Or Inaccurate:
If your order arrives damaged or you receive the incorrect item, please contact us with your order number. We may request photos and a brief description of the issue so we can resolve it as quickly as possible.

Contacting Us About Your Order:
If you need to contact us about your order, please email us via our Contact Us page with your order number so we can assist you promptly. One of our team members will respond within 24-48 business hours.