Frequently Asked Questions
What Does Each Light Function Focus On?
Red Light (630nm): Improves skin health, dilutes wrinkles, and deep skin repair.
Blue Light (470nm): Calms skin, balance secretion, and controls facial oils.
Yellow Light (590nm): Decompose pigments, detox, and improve roughness.
Green Light (520nm): Balances water and oil, and restores balance and stability to the skin.
Purple Light: Treats acne, and helps to remove acne scars.
Cyan Light: Metabolism, and enhances energy
Laser: Breaks down facial stains, improves fine lines.
Is The DermaLux Red Light Face Mask Wireless?
Yes! Our DermaLux Red Light Face Mask is completely wireless, making it easy to use anywhere - whether you’re relaxing on the couch, reading, or moving around the house. No cords, no hassle - just convenient, hands-free skincare.
What Does The Mask Do?
The mask uses red and near-infrared LED lights to slow and prevent visible signs of aging.
Red and near-infrared light wavelengths penetrate deep into the skin to stimulate collagen production, improve blood circulation, and support cellular repair.
This helps reduce fine lines, wrinkles, and sagging skin before they become more noticeable.
Other light modes address concerns like acne, dullness, redness, and uneven skin tone.
Regular use can visibly improve skin texture, firmness, and radiance - making it an ideal tool for those looking to preserve youthful skin and prevent premature aging without harsh chemicals or expensive treatments.
Can I Use It With Skincare Products?
Absolutely! You can apply a serum or moisturizer before or after use to boost hydration and results.
How Often Should I Use It?
Use our DermaLux Red Light Face Mask 3–5 times per week for 10–20 minutes per session for best results.
How Long Does Shipping Take?
Shipping is FREE on all orders Australia-Wide. Most items arrive within 3 to 10 working days depending on your location within Australia.
What Is Your Refund Policy?
We're so confident you'll love it, which is why we offer a 90 Day Money Back Guarantee, because your satisfaction means everything to us. Feel free to contact us within 90 days of arrival and receive a FULL REFUND!
Is My Payment Information Secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How Do I Track My Order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How Can I Contact The Rinnova Support Team?
You can reach our friendly customer service team via our 'Contact' page on our website, or by emailing us directly at support@rinnovarecoveryclub.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.