Frequently Asked Questions
Is The Hair Growth Oil Suitable For All Hair Types?
Yes. The formula is designed to suit all hair types and textures, including straight, wavy, curly, and colour-treated hair.
How Often Should I Use The Hair Growth Oil?
For best results, use the oil once daily or as part of your nightly routine. Consistent use is key to supporting visible improvements over time.
Will The Oil Make My Hair Look Greasy?
No. The lightweight formula is designed to absorb easily into the scalp without leaving hair feeling heavy or oily when used as directed.
Can I Use The Hair Growth Oil With The Red Light Hair Brush?
Yes. Apply the oil to the scalp first, then use the red light hair brush to help stimulate the scalp and support better absorption of the formula.
When Will I Start Seeing Results?
Many users notice improved scalp comfort and healthier-looking hair within the first few weeks. Visible changes in thickness and density typically appear with consistent use over time.
How Long Does Shipping Take?
Shipping is FREE on all orders Australia-Wide. Most items arrive within 3 to 10 working days depending on your location within Australia.
What Is Your Refund Policy?
We're so confident you'll love it, which is why we offer a 90 Day Money Back Guarantee, because your satisfaction means everything to us. Feel free to contact us within 90 days of arrival and receive a FULL REFUND!
Is My Payment Information Secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How Do I Track My Order?
Once your order ships, youโll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the โTrack Your Orderโ page at the top of the website or in the website menu if youโre on a mobile device.ย
How Can I Contact The Rinnova Support Team?
You can reach our friendly customer service team via our 'Contact' page on our website, or by emailing us directly at support@rinnovarecoveryclub.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.