Frequently Asked Questions
How Often Should I Use GlowLift Red Light Eye Massage Glasses?
For optimal results, use once daily for a 10-minute session. Consistent use supports collagen production, reduces puffiness and improves overall under-eye brightness over time.
What Does The Massage Function Actually Do?
The built-in vibration massage helps stimulate circulation and encourage lymphatic drainage in the under-eye area. This assists in reducing fluid retention (puffiness) while enhancing the effectiveness of the red light therapy.
Can I Use It With My Eye Cream Or Serum?
Absolutely. Apply your favourite eye cream or serum before your session. This can enhance absorption and improve overall results while the device works.
How Long Does The Battery Last?
A full 30-minute charge provides approximately 3โ5 sessions. The device uses Type-C fast charging, and the green indicator light confirms when itโs fully charged.
When Will I Start Seeing Results?
Many users notice reduced puffiness and a more refreshed appearance within the first week. Improvements in brightness and firmness typically become more visible after 2โ4 weeks of consistent use.
Is It Safe To Use Around My Eyes?
Yes. GlowLift is specifically designed for the delicate under-eye region, using controlled red light wavelengths and gentle vibration technology. It is completely non-invasive and safe for daily use when used as directed.
How Long Does Shipping Take?
Shipping is FREE on all orders Australia-Wide. Most items arrive within 3 to 10 working days depending on your location within Australia.
What Is Your Refund Policy?
We're so confident you'll love it, which is why we offer a 90 Day Money Back Guarantee, because your satisfaction means everything to us. Feel free to contact us within 90 days of arrival and receive a FULL REFUND!
Is My Payment Information Secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How Do I Track My Order?
Once your order ships, youโll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the โTrack Your Orderโ page at the top of the website or in the website menu if youโre on a mobile device.ย
How Can I Contact The Rinnova Support Team?
You can reach our friendly customer service team via our 'Contact' page on our website, or by emailing us directly at support@rinnovarecoveryclub.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.